These guys are great! I do try to bring out water when I see them coming. It is a very hard job and one I would not want to do. I really appreciate what they do. The last few weeks they have been bringing our cans up to the house for us. That is so nice. I really appreciate them going the extra mile when they got to be so tired.
They do a great job.
"I would like to say the coordination between the office and the drivers is amazing! My driver, David just made my day! So nice and understanding. Norma was extremely helpful in getting a new account set up for us. Transition was bumpy but handled with care and concern as expected. I am pleased with this service an my choice to give them a call.
Thank you for all you do!"
"Frontier is our regular household garbage disposal service. We are constantly impressed with their professionalism, from those who pick up curbside to those in the office, to those who handle public communications. During the ice storm of Feb. 2021, we were kept informed constantly of what was the plan, what they thought they could do to make their schedule, what their back-up plans were, and even details as to what they had to deal with to make it work. They shared fully in their communications so that customers would have a complete picture of what was going to happen and why. More businesses should operate as transparently and professionally as Frontier. Every team member in this company with whom we have had contact has been wonderful. Every time."
"Just ordered home trash service. Spoke to Norma, she was very courteous and professional. She answered all my questions and made excellent suggestions for service.
"Norma answered my call very quickly and professionally! She was super nice and helpful. I love that they have auto pay and our previous trash pick did not. We were spending $150 for 3 months with santex and now we are spending 88$ per month or so with frontier. Pretty awesome! Friendly people and saving money!"
"I Recently moved to this area and Frontier is my provider. When I contacted the office all my questions were answered by Alice and followed up to ensure my issue was resolved. During the freeze this past week I still received my same scheduled service even though we had rains and freezing temperatures. I have been pleased with the service and professionalism of this company."
"Barbra is the most amazing employee there. I lost my job and was behind a payment. She has worked with me the whole way. She is polite and made me feel okay about not having the whole payment. I wish there were more people like her in this world. It is tough times for everyone and it is nice to have a company care. Thank you Barbra!"
"I needed to switch over to a new service and extremely please with the costumer service at frontier. The office staff is professional and helpful! Norma answered all my questions and got me set up right away! I got a great rate too, so if your thinking of using frontier waste solutions, don't wait!"
"Frontier really keeps their customers well informed especially when the weather is bad. I even get reminders on my phone for trash pickup so I don't forget. Thanks for going above and beyond this week! Always appreciate you!"
"I have really appreciated the service quality I have received, using their dumpster rental service. Chelsea D. has been EXTREMELY helpful, professional, timely and thorough regarding this service! Thank you!"
"Chelsea was very professional and helpful in getting us signed up for services. It's hard to come by good customer service these days. Keep up the good work!"
"This has been a hard week for everyone in Houston and the other areas here in Texas. With no electricity no water in some areas plus the freezing temperatures icy roads busted water lines in homes and businesses. These guys and office ladies are making it happen about getting out and getting our trash service picked up as fast as they can. Thank you for getting it back on track and getting it done."